Rag Bag FAQ

What is a Rag Bag?
  • A ‘Rag Bag’ is a crazy good deal on a mind-blowingly fun mystery! Select your gender + size in a Rag, kids tee, or dress. You could score TONS of never before released Rags, kids tees, and dresses, plus a few everyday favorites, and even some favorite sold out goodness!
When will Rag Bags be released? How long will they be available?
  • Rag Bags will be available starting Friday, March 4th, 2022 at 10am MST. Quantities and availability are while supplies last, so we recommend to be on right at 10am MST to snag what you want! Shop on www.rags.com.

What is the price for a Rag Bag?

  • Each Rag Bag Rag (Boy or Girl | One per bag) will be $30 each (normally $48!)
  • Each Rag Bag Kids Tee (Boy or Girl | One per bag) will be $20 each (normally $35!)
  • Each Rag Bag Dress (Girl | One per bag) will be $30 each (normally $50!)
Is there a limit to how many Rag Bags I can order?
  • There is no limit! You can order as many Rag Bags as you would like, while supplies last by gender and size.
What styles will be included in the Rag Bag? Will holiday items be included?
  • We reserved lots of NEW styles slated specifically for our mystery Rag Bag sale! Other options include newly released styles, everyday favorites, and even some sold-out faves.
  • Essentials, Star Wars, Newborn, and all Holiday styles are excluded.
Can I select a gender for my Rag Bag?
  • Yes! Rag (3-6 months - 5/6Y) and kids tee (2T - 11/12Y) Rag Bags will each have a boy and girl option. Dress Rag Bag (2T-11/12Y) is available only in a girl option. Each item is a mystery.
  • Each item is pre-determined as 'boy' or 'girl' by RAGS. We are unable to accommodate exchange requests on styles you may feel were slated as the opposite gender. Please reach out to hello@rags.com with any questions. 

What options will be available for Rag Bag this year?

  • On the morning of Friday March 4th, 2022 at 10am MST, the following separate options will be available to purchase, while supplies last:
    • Mystery Boy Short Sleeve or Tank Rag (Long, Short, or Capri Pants): $48 $30
    • Mystery Girl Short Sleeve or Tank Rag (Long, Short, or Capri Pants): $48 $30 
    • Mystery Boy 3/4 or Long Sleeve Rag (Long Pant): $48 $30 
    • Mystery Girl 3/4 or Long Sleeve Rag (Long Pant): $48 $30
    • Mystery Boy Short Sleeve Tee: $35 $20 
    • Mystery Girl Short Sleeve Tee: $35 $20
    • Mystery Boy 3/4 or Long Sleeve Tee: $35 $20
    • Mystery Girl 3/4 or Long Sleeve Tee: $35 $20
    • Mystery Girl Tank or Short Sleeve Dress: $50 $30
    • Mystery Girl Long Sleeve Dress: $50 $30

Can I purchase a Rag Bag on the RAGS Apparel App?

  • Yes!
What are the chances of getting a duplicate Rag, kids tee, or dress?
  • There is a low likelihood of receiving a duplicate of the same style within the same size, even across multiple orders placed with the same email address. You may still receive the same style across different sizes.
  • We cannot 100% guarantee no duplicates will be sent, nor can we take any requests for an order to include matching Rags (same or different sizes), or ensure no duplicates (if different sizes are ordered).
  • RAGS will assume each customer does NOT want any duplicates. You will be refunded for each item we are unable to fulfill without providing a duplicate.
    Can I combine shipping on multiple Rag Bags?
    • Our fulfillment center is unable to combine or split shipping on any orders. Each order is unique and cannot be combined or split for any reason.
    What is the policy on returns or exchanges for Rag Bags?
    • All sales are FINAL on Rag Bag items. No returns or exchanges will be accepted.
    • We cannot exchange or alter an order once it has been placed.
    • Please email our dedicated Customer Care team at hello@rags.com if you have any questions about your order. Please be advised that it may take longer than normal to get a response due to the high volume of Rag Bag questions. 
    What if I receive a defective item in my Rag Bag?
    • In the rare instance that a defective item goes out, we are happy to offer a full refund (of the sale price) with the return of the defective item. Please email our dedicated Customer Care team at hello@rags.com and they will be happy to review.
    What is the fabric for Rag Bag items?
    • Fabric varies, based upon each item, but every item features our signature soft, stretchy fabric!
    When will my order(s) ship?
    • Due to the high volume of orders for Rag Bags, products ordered in Rag Bags will leave our fulfillment center within 5-10 business days.
    Why has someone who ordered after I did (during the day) receive a shipping notification before me?
    • We will have several shipping specialists working on pulling orders, which may account for some orders being fulfilled before others.

    What if there are technical issues with the site?

    • We cannot combine shipping or offer a shipping discount if there are technical issues with the site.

    Can I get a price adjustment?

    • Price adjustments are not available for Rag Bag items previously purchased. Prices are subject to change at any time.

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