Rag Bag FAQ

What is a Rag Bag?

  • A ‘Rag Bag’ is a crazy good deal on a mind-blowingly fun mystery! Select your gender + size. Then choose a style (Rag, kids tee, or dress). You could score TONS of never before released styles, plus a few limited edition favorites, and even some favorite sold out goodness!

When will Rag Bags be released? How long will they be available?

  • Rag Bags will be available starting Wednesday, July 27th, 2022 at 10am MST. Quantities and availability are while supplies last, so we recommend to be on right at 10am MST to snag what you want! Shop on www.rags.com.

What is the price for a Rag Bag?

  • Each Rag Bag Rag Romper (Boy or Girl | One per bag) will be $25 each (normally $48!)
  • Each Rag Bag Kids Tee (Boy or Girl | One per bag) will be $15 each (normally $35!)
  • Each Rag Bag Dress (One per bag) will be $25 each (normally $50)

Is there a limit to how many Rag Bags I can order?

  • There is no limit! You can order as many Rag Bags as you would like, while supplies last by gender and size.

What styles will be included in the Rag Bag? Will holiday items be included?

  • We reserved lots of NEW styles slated specifically for our mystery Rag Bag sale! Other options include newly released styles, everyday favorites, and even some sold-out faves.
  • Essentials, Disney, Newborn, and all Holiday styles are excluded.

Can I select a gender for my Rag Bag?

  • Yes!
  • Each item is pre-determined as 'boy' or 'girl' by RAGS. We are unable to accommodate exchange requests on styles you may feel were slated as the opposite gender. Please reach out to hello@rags.com with any questions.

What options will be available for Rag Bag this year?

  • Mystery Boy Rag$48 $25
  • Mystery Girl Rag$48 $25
  • Mystery Boy Tee$35 $15
  • Mystery Girl Tee$35 $15
  • Mystery Dress: $50 $25
  • Any of the above items can include, short, capri, or long pants, and short, tank, or long sleeves.

Why are the options different this year?

  • Rag Bag is now even easier to buy! We wanted to offer the best prices ever! To reduce the potential for duplicates, we kept the style selection simple.

Can I purchase a Rag Bag on the RAGS Apparel App?

  • Yes!

What are the chances of getting a duplicate Rag, kids tee, or dress?

  • There is a low likelihood of receiving a duplicate of the same style within the same size. The same style in different sizes is not considered a duplicate.
  • We cannot 100% guarantee no duplicates will be sent, nor can we take any requests to include matching styles (same or different sizes), or ensure no duplicates (if different sizes are ordered).
  • RAGS will assume each customer does NOT want any duplicates. You will be refunded for each item we are unable to fulfill without providing a duplicate.
  • Those who order more than 5 tees are at a higher likelihood of receiving duplicates.

Can I combine shipping on multiple Rag Bags?

  • Our fulfillment center is unable to combine or split shipping on any orders for any reason.

What is the policy on returns or exchanges for Rag Bags?

  • All sales are FINAL on Rag Bag items. No returns or exchanges will be accepted.
  • We cannot exchange or alter an order once it has been placed.
  • Please email our dedicated Customer Care team at hello@rags.com if you have any questions about your order.
    • Please be advised that it may take longer than normal to get a response due to the high volume of Rag Bag questions.

What is the fabric for Rag Bag items?

  • Fabric varies based upon each item, but every item features our signature soft, stretchy fabric!

When will my order(s) ship?

  • Due to the high volume of orders for Rag Bags, products ordered in Rag Bags will leave our fulfillment center within 5-10 business days.

Why has someone who ordered after I did (during the day) receive a shipping notification before me?

  • We will have several shipping specialists working on pulling orders, which may account for some orders being fulfilled before others.

Can I get a price adjustment?

  • Price adjustments are not available for Rag Bag items previously purchased. Prices are subject to change at any time.

What if there are technical issues with the site?

  • We cannot combine shipping or offer a shipping discount if there are technical issues with the site.

What if I receive a defective item in my Rag Bag?

  • In the rare instance that a defective item goes out, we are happy to offer a full refund (of the sale price) with the return of the defective item. Please email our dedicated Customer Care team at hello@rags.com and they will be happy to review.

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