We stand behind our products 100%. While we strive to send perfection, every once in a while a defective item may slip through the cracks.
If you believe you have received a defective item, please contact our Customer Care team at firstname.lastname@example.org.
Claims for defective items must be initiated and product returned to us within 30 days of purchasing. Please remember some of our products are limited edition and an exchange is not always possible. We are not able to offer discounts on defective merchandise. All defects are handled individually. Proof of purchase from rags.com or authorized retailer required.